• All persons, regardless of age, must have a ticket to attend any performance at the Tri-PAC. Please review your selections carefully before submitting your order. All ticket sales are final. There are no refunds for missed performances.
  
  
• Village Productions uses an e-ticket system with secure bar codes for each ticket. Please handle your e-ticket ticket with care and do not make copies. Your ticket will be scanned for authenticity on the day of performance. For security purposes, only the first ticket scanned will be admitted. Any duplicate tickets presented after that will be rejected and the subsequent ticket holder will be denied access.

Tickets may be ordered any of the following ways:

• ON-LINE. Click on the name of the production from the Home Page, and follow the prompts. A convenience fee applies to each on-line ticket purchase, based on the cost of the ticket. Please print your e-ticket and bring it with you to the performance.
  
  
• IN PERSON AT THE BOX OFFICE. Tickets may be purchased in person at the Box Office when open. The Box Office is open approximately 1 hour before each performance and at other various times each week. You may purchase tickets for the current performance or for future performances, subject to availability. We accept cash, checks, money orders and all major credit cards at the Box Office.
  
• BY MAIL. Please mail a CHECK made payable to “Village Productions” for the full amount of your tickets, and include a note listing the following:
  • Your full name
  • The date of the performance(s) you wish to attend
  • The number and type of tickets you require (such as adult, student or senior),
  • Your address and telephone number, and email if applicable 
  • Whether you would like an email or telephone confirmation. 
  • Whether you would like your tickets emailed to you or held at the Box Office until the night of the performance. Please note: we do not mail tickets.
  • Send your check to the following address:

    Village Productions
    P.O. Box 1325
    Pottstown, PA 19464

• BY PHONE THROUGH THE ON-LINE VENDOR BOX OFFICE. For maximum security of your credit card information, Village Productions now allows phone orders only through our ticket vendor, ClicknPrint at 877-77CLICK (for phone ticket orders only). A $2 vendor fee applies per ticket, in addition to a per ticket convenience fee based on the cost of the ticket. Please have your credit card ready. Tickets purchased by phone can be emailed, mailed, or faxed, or can be held at the Box Office for the date of performance. The Box Office opens approximately 1 hour before each performance.

Box Office Concierge Services
If you need help with your ticket purchase options or if you are planning a special event or group outing, we are here to help! Please contact our Box Office Concierge, Beth McGee, at 610.323.6884 between the hours of 9:00 am and 8:00 pm Monday through Friday or 11:00 am and 7:00 pm Saturday and Sunday, or contact the Tri-PAC at 610.970.1199. A Box Office representative will return your call within 48 hours. If you are having issues printing or ordering your tickets through our vendor, ClicknPrint, you may call their Customer Service Help Desk at 888-695-0888, 7 days a week from 9am – 10pm, Eastern Standard Time.

Due to the nature of live theater, programs, performers, dates, and times are subject to change. Village Productions/Tri-PAC reserves the right to cancel or reschedule offerings in its sole discretion. In the event that an event is cancelled and is not rescheduled, you may receive a refund of your ticket price, or you may apply your refund to a ticket for a future Tri-PAC event, at your option.

For the 2008-09 Season, seating is General Admission except for groups of 10 or more, individuals or groups requiring special accommodations, or arrangements made in the sole discretion of Management. The House opens approximately 30 minutes before curtain. Please arrive in plenty of time to find your seat.

The Tri-PAC Box Office is open approximately 1 hour prior to each performance, and at other designated times during the week, for your convenience. 

THANK YOU FOR YOUR PATRONAGE!
WE LOOK FORWARD TO SEEING YOU AT THE SHOW!